AI chatbot in Malawi, WhatsApp business automation Malawi

AI & WhatsApp Automation in Malawi

NeuroFlow AI helps businesses in Malawi and across Africa cut costs, engage customers, and scale with intelligent chatbots.

Who We Are

NeuroFlow AI is Malawi’s leading WhatsApp automation and AI chatbot company. We build intelligent chatbots that help organisations connect, sell, and scale faster.Founded in the UK and proudly operating in Blantyre, Malawi, we combine international expertise with a deep understanding of Africa’s WhatsApp-first market.Our focus is clear: helping African businesses, banks, NGOs, healthcare providers, and retailers cut costs, simplify operations, and engage more customers through AI automation that’s designed for Malawi but scalable across Africa.Our WhatsApp automation systems in Malawi are already trusted by FMCG distributors and officially approved by the Malawi Gaming Board.

Featured Case Studies

Automated WhatsApp Promotions

Problem: Cold Chain Malawi paper promo entries were slow, messy, and difficult to manage.Solution:✅ Customers enter via WhatsApp receipts
✅ Duplicate & fraud protection
✅ Automated bi-weekly & final draws
✅ Real-time dashboard tracking
✅ Malawi Gaming Board approved
📊 Thousands of entries processed
⚡ 99% less admin work
🔒 Fair and transparent promotions

Automated WhatsApp promotions chatbot for FMCG distributors in Malawi – NeuroFlow AI
WhatsApp chatbot for sales and customer service automation in Malawi – NeuroFlow AI

WhatsApp Sales Chatbot

Problem: Bowler Beverages customers kept calling for prices, product info, and depot directions, adding extra work for staff.Solution:✅ Instant product catalog & pricing
✅ Google Maps depot directions
✅ 24/7 automated replies
✅ Scalable for future ordering
⚡ Faster customer responses
📉 Reduced staff workload
📈 Higher sales engagement

Real World Results with WhatsApp AI

Discover our case studies or design a WhatsApp chatbot tailored to your business.

💳 WhatsApp Banking Chatbot

💳 Banking Chatbot – A digital teller on WhatsApp, no downloads or logins.
✅ Check balances, mini-statements, loan info, and branch/ATM locations.
⚡ Instant 24/7 service with live agent handoff when needed.
📉 Fewer calls & branch visits
📈 happier, more engaged customers.

🌍 WhatsApp NGO Chatbot

🌍 WhatsApp NGO Chatbot – Simplifies volunteer applications.
✅ Collects forms, IDs, and preferences directly in WhatsApp.
⚡ 24/7 automated responses with a connected NGO database.
📉 90% less admin work.
📈 faster volunteer onboarding.

🏥 WhatsApp for Medical

✅ Appointment booking, reminders & confirmations.
✅ Prescription refills & pickup notifications.
⚡ 24/7 instant responses with clinic & pharmacy integration.
📉 Fewer phone calls, queues & no-shows.
📈 More efficient staff and happier patients.

💸 WhatsApp for Retail

💸 WhatsApp Order Bot – Simplifies retail ordering and confirmations.
✅ Customers choose products, quantities, and confirm orders.
⚡ Instant order capture with staff alerts and confirmations.
📉 Less phone chaos
📈 more accurate orders

🌐 Why NeuroFlow AI?

🌍 Built for Africa, Scalable Worldwide
Made for WhatsApp-first markets, ready for global brands.
✅ Trusted & Compliant
Approved by regulators like the Malawi Gaming Board.
⚡ Rapid Deployment
Launch in days, not months, with tailored bots.
📊 Real-Time Dashboards
Track entries, sales, and chats with live analytics.
✨ NeuroFlow AI turns WhatsApp into your most powerful business channel.

⚡ Always-On Customer Service

Engage customers 24/7 with instant answers and zero staff delays.

📥 Seamless Data Capture

Collect leads, orders, IDs, or bookings directly inside WhatsApp.

🔒 Smart Verification

Validate receipts, documents, or payments to ensure trust and compliance.

📊 Actionable Insights

Track performance and customer behavior with live dashboards.

📩 Contact Us

Based in Malawi with UK roots, NeuroFlow AI delivers WhatsApp automation across Africa.
Serving businesses in Blantyre, Lilongwe, and beyond.

NeuroFlow AI Ltd

NeuroFlow AI Ltd – Registered in the UK
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
Email: [email protected]
Phone: +44 7476994127

© NeuroFlow AI 2025. All rights reserved.

Privacy Policy
Effective Date: 5 August 2025
Company: NeuroFlow AI Ltd
Registered in England & Wales
1. Who We Are
NeuroFlow AI Ltd (“we”, “our”, “us”) is a UK-registered technology company offering WhatsApp-based automation tools to support promotional campaigns, customer engagement, and data validation. We are committed to protecting the privacy of our users and handling all personal data in compliance with the UK General Data Protection Regulation (UK GDPR).
2. Information We Collect
We may collect the following personal information through our services, such as receipt competitions or WhatsApp bots:
Full namePhone number (WhatsApp)Town or cityNational ID number (for winner verification)Uploaded receipt imagesManually entered product names (if OCR fails)Communication history via WhatsApp3. Purpose of Data Collection
We use your information for the following purposes:
To validate entries for promotional campaignsTo prevent duplicate or fraudulent entriesTo contact participants and winnersTo comply with legal or regulatory requirementsTo improve our systems and ensure fair campaign operationWe do not use your data for marketing purposes without your explicit consent.4. Lawful Basis for Processing
We process your personal data on the basis of:
Legitimate interest (running a fair and secure promotional campaign)Consent (where required for specific actions)Compliance with legal obligations or regulatory oversight5. Data Sharing
We do not sell or rent your personal information.
Your data may only be shared:With verified campaign sponsors (for prize fulfilment), if neededWith legal authorities if required by law or court orderWith trusted infrastructure providers (e.g., Supabase) under strict data protection terms6. Data Security and Retention
All personal data is stored securely using encrypted infrastructure.
We retain data only for the duration of the campaign and for up to 30 days after campaign completion for verification or dispute resolution. After that, it is permanently deleted.7. Your Rights Under UK GDPR
You have the right to:
Request access to your personal dataCorrect any inaccurate or outdated informationRequest deletion of your dataObject to or restrict processingFile a complaint with the UK Information Commissioner’s Office (ICO)To exercise any of these rights, contact us at:📧 [email protected]
📞 +44 7476994127
8. Contact Information
NeuroFlow AI Ltd
Registered in England & Wales
71–75 Shelton Street, Covent Garden,
London, WC2H 9JQ,
United Kingdom
📧 [email protected]
📞 +44 7476994127
🌐 www.neuroflowai.co.uk
9. Policy Updates
We may revise this policy at any time. Updates will be posted to this page with the new effective date.