Terms of Service

1. Who we are

NeuroFlow AI provides AI automation, lead conversion systems, AI calling agents, chatbot workflows, booking automation, dashboards, CRM integrations, and custom operational systems for businesses.

You can contact us at neuroflowaimalawi@gmail.com.

2. Use of the website

You may use the website for lawful business or personal purposes. You agree not to:

• Use the website in a way that breaches any applicable law or regulation.
• Copy, reproduce, scrape, reverse-engineer, or redistribute website content without permission.
• Attempt to gain unauthorised access to our systems, APIs, accounts, networks, or infrastructure.
• Introduce malware, spam, automated abuse, harmful code, or disruptive activity.
• Misrepresent your identity, impersonate NeuroFlow AI, or interfere with the operation of our services.

3. AI demos, chatbots, and voice systems

Any AI chatbot, AI calling agent, demo workflow, test form, or automated response system made available through our website is provided for demonstration, enquiry, and evaluation purposes. AI-generated responses may be incomplete, delayed, or inaccurate and should not be treated as legal, financial, medical, or professional advice.

You are responsible for the information you submit into demo forms, chatbots, voice agents, or connected automation flows.

4. Intellectual property

All website content, including text, branding, logos, visuals, layouts, videos, software, interface designs, code, product names, and documentation, belongs to NeuroFlow AI or its licensors unless stated otherwise.

You are granted a limited, revocable, non-exclusive licence to view the website for internal reference only. No ownership rights are transferred.

5. Services and client engagements

Descriptions of our AI automation systems, lead capture workflows, dashboards, AI calling agents, chatbot systems, CRM integrations, and booking automations are informational only.

Any paid service, implementation, deployment, support arrangement, or custom build is governed by a separate written proposal, statement of work, invoice, master services agreement, or other signed engagement terms.

6. Third-party tools and integrations

Our systems may integrate with third-party platforms such as CRMs, calendars, communication tools, analytics tools, AI providers, cloud infrastructure, payment systems, or automation services. We are not responsible for third-party websites, services, availability, pricing, policies, or data practices.

7. Disclaimer of warranties

The website, demo systems, forms, chatbot experiences, content, and communications are provided “as is” and “as available”. To the fullest extent permitted by law, we make no warranties about uninterrupted availability, accuracy, completeness, suitability, security, or performance.

8. Limitation of liability

To the fullest extent permitted by law, NeuroFlow AI will not be liable for indirect, incidental, special, consequential, punitive, or loss-of-profit damages arising from your use of the website, demo systems, or online content.

For contracted services, any limitation of liability will be governed by the applicable written engagement, statement of work, or services agreement.

9. User submissions

When you submit information through forms, chatbots, voice workflows, or contact channels, you confirm that the information is accurate and that you have the right to provide it. You must not submit unlawful, confidential, harmful, misleading, or infringing material.

10. Changes to these Terms

We may update these Terms from time to time. The updated version will take effect when published on this page. Material changes may be communicated through the website or by email where appropriate.

11. Governing law

These Terms are governed by the laws applicable to the jurisdiction in which NeuroFlow AI operates and provides services, unless a separate written agreement states otherwise.

12. Contact

Questions about these Terms should be sent to:

neuroflowaimalawi@gmail.com